Privacy Policy
Rebrand Consign values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, register as a seller, purchase tickets, sign up for emails or text messages, use our seller portal, or attend a Rebrand Consign event.
By using our website, seller portal, forms, event registration tools, or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal information you provide: name, email address, phone number, mailing address, seller account information, payment information, inventory details, drop-off or pickup information, and any information you submit through forms, email, or the seller portal.
Payment and transaction information: payment status, order details, ticket purchases, seller registration payments, supply purchases, refund requests, payout-related information, and related transaction details.
Website and device information: IP address, browser type, device information, pages visited, referral sources, cookies, tracking pixels, and analytics data.
Event-related information: photos, video, attendance, shopping activity, seller participation, and communication preferences.
How We Use Your Information
We use your information to:
Process seller registration, VIP tickets, supply purchases, tagging services, and other transactions.
Manage seller accounts, inventory, drop-off appointments, worker shifts, seller dashboards, and payout-related communication.
Send transactional emails and reminders related to registration, deadlines, drop-off, pickup, payouts, event details, and account activity.
Send marketing emails and text messages when you have opted in.
Improve our website, seller portal, marketing, event operations, and customer experience.
Run ads, retargeting, analytics, and promotional campaigns.
Prevent fraud, process disputes, comply with legal obligations, and enforce our policies.
Third Parties We Share Information With
We may share information with trusted service providers who help us operate our business, including:
Klaviyo for email marketing, SMS marketing, forms, subscriber management, and marketing analytics.
Stripe for payment processing, refunds, transaction records, fraud prevention, and payment-related compliance.
Our custom software/vendor for seller registration, seller accounts, seller dashboards, inventory entry, VIP ticketing, drop-off scheduling, workflow automation, and related operational tools.
Meta Pixel for advertising, retargeting, and campaign performance.
Google Analytics / GA4 for website traffic and analytics.
Amazon Associates or affiliate platforms if we use affiliate links.
Professional service providers such as accountants, legal advisors, developers, contractors, or software support partners when needed to operate the business.
These providers may process personal information on our behalf as data processors or service providers.
Stripe and Payment Processing
Payments may be processed by Stripe. Stripe may collect and process payment information, transaction information, billing information, contact information, fraud-prevention data, and other information needed to complete and secure payment transactions. Rebrand Consign does not store full credit card numbers on our website.
Cookies, Pixels, and Tracking
We may use cookies, tracking pixels, analytics tools, and similar technologies to understand website traffic, improve our website, measure advertising performance, and show relevant ads.
These may include tools such as Meta Pixel, Google Analytics, Klaviyo tracking, and other advertising or analytics platforms.
You may be able to adjust cookie settings through your browser. Some features may not work properly if cookies are disabled.
Email Marketing
If you sign up for emails, register as a seller, purchase tickets, or otherwise opt in, we may send you emails about seller deadlines, event announcements, shopping information, VIP access, promotions, and updates.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails. Transactional or account-related emails may still be sent when necessary.
SMS/Text Message Privacy
If you opt in to receive text messages from Rebrand Consign, we may use your phone number to send event announcements, seller reminders, VIP launches, sale promotions, deadline reminders, and other updates.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at seller@rebrandconsign.com.
We do not sell your phone number. We may share SMS-related data with Klaviyo and other service providers who help us send, manage, and measure text message communications.
Your consent to receive marketing text messages is not a condition of any purchase.
Photography and Video at Events
Rebrand Consign events may be photographed or recorded for marketing, social media, website content, educational content, advertising, or promotional use.
By attending a Rebrand Consign event, you understand that you may appear in photos or videos captured during the event. If you have a specific concern, please contact us.
Data Retention
We retain information as long as needed to operate our business, manage seller and shopper records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and support future event operations.
Your Choices
You may contact us to request access, correction, or deletion of your personal information where applicable. We may need to keep certain information for legal, accounting, fraud prevention, or operational reasons.
Contact Us
For privacy questions, contact: